Administrative Support Channels
Encrypted communication nodes for the BlackOps Ecosystem. All external correspondence must be signed and encrypted using the administrative PGP key.
OPERATIONAL PROTOCOL: Order disputes, escrow mediation, and vendor applications are processed exclusively via the internal Ticket System found on the market dashboard. Do not transmit transaction details via external email gateways.
Identity & Access
Assistance with account lockouts, 2FA synchronization failures, and PGP key rotation requests.
Security Ops
Vulnerability disclosure, bug bounty submissions, and critical infrastructure reporting.
Network Status
Real-time monitoring of mirror availability, blockchain synchronization, and Tor latency.
Communication Protocols
Encryption Standard: All emails sent to support channels must be PGP encrypted. Plaintext messages are automatically flagged and discarded by the mail server to preserve operational security.
Data Retention: Support tickets and email logs are strictly ephemeral. All correspondence is purged from the server after 72 hours of inactivity. Ensure you save necessary information locally.
Response Latency: Due to heavy encryption overhead and queue volume, initial response times may vary between 24 to 48 hours. Do not spam the support queue; duplicate tickets reset your position.
Subject Line OPSEC: Do not include usernames, order IDs, or transaction hashes in the email subject line. Use generic identifiers (e.g., "Account Issue #492") only.
Administrative Public Key
FINGERPRINT: 5A2D 8C9E 1B3F 4G5H 6I7JProtocol version: v2.4.1 • Import this key to your local keyring before transmitting sensitive data.